Customer Support
We're here to help. Reach us via any of the channels below.
Call Us
+91 7856983062
Mon–Sun, 9 AM – 8 PM
Chat with us
Fastest response
hargovindkirana.support@gmail.com
Reply within 24h
Visit Our Store
Manglasthan road, Ramchandrapur, Bihar sharif – 803101
Store Hours
Mon–Sun, 9 AM – 8 PM
Frequently Asked Questions
What is your delivery area?
We deliver within 2 km of our store. Check if your location is covered when you enter your address at checkout.
How long does delivery take?
Estimated delivery time is 30–90 minutes depending on your location and order volume.
Is there a minimum order value?
Yes, the minimum order value is ₹100.
How do I get free delivery?
Orders above ₹500 qualify for free delivery. Otherwise, a flat charge of ₹20 applies.
Can I cancel my order?
You can request cancellation before the order is packed. Contact us immediately via phone or WhatsApp with your order number.
How do I return a product?
If you receive a damaged or incorrect product, contact us within 24 hours of delivery with a photo. We will arrange a replacement or refund.
What payment methods are accepted?
We accept Cash on Delivery (COD) and online payments (UPI, cards — coming soon via Razorpay).